If the item does not match the listing description, is damaged or defective or is counterfeit. By law: customer in the European Union (EU) also have the right to cancel the purchase of an item within 14 days.
Every seller has their own return, exchange and refund policy and options and it should have clearly mention on the time of purchase to the customer, We advise to read and understand the return policy before placing an order.
As per EU law it is customer right to receive a refund of product if the product is not rightly described or mismatched or faulty.
Every seller has their own refund policy.
Please contact the seller in order to apply for refund.